帮助中心
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简短的分步指南，帮助您完成 BerthTime 中的日常工作，无需任何技术知识。
文章目前仅提供英文版。
入门
跟踪您的货物
- How to read the shipment pageStatus, route, journey, timeline and estimated arrival, explained in plain words.
- How to get emails when something changesSet up alert rules for delays and arrivals, add your customers, and choose a daily or weekly summary.
- How to add the booking and B/L to a shipmentGive BerthTime every number you have for a shipment. It asks the carrier with the number that gives the most information.
- How to see one line per containerSwitch the Shipments list to Containers to see every container on its own line, with its own status and note.
- How to use remarks and tagsWrite notes for your team on a shipment or on a single container, and group shipments with tags to find them fast.
- How to get help when a shipment does not updateBerthTime updates your shipments on its own. When one stops, it tells you why in plain words, and you can ask us in one click.
与他人协作
- How to share a shipment and connect with partnersSend a public tracking link to anyone, or connect with your customers and suppliers to share shipments inside BerthTime.
- How to invite your teamInvite colleagues by email, choose what each person can do, and follow pending invitations.
- How to ask ChatGPT or Claude about your shipmentsConnect your AI assistant to BerthTime once, then ask questions like "What arrives this week?" in plain language.
账户与计费
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